Terms & Conditions
Information about our use of cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie Name | Purpose | More information |
| ARRAffinity | This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. | https://cookiepedia.co.uk/cookies/ARRAffinity |
| ASP.NET_Sessionid | General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. | https://cookiepedia.co.uk/cookies/ASP.NET_Sessionid |
| _RequestVerificationToken | An antiforgery token which protects an application against cross-site request forgery. | |
| _cfduid | Identifies individual clients behind a shared IP address and applies security settings on a per-client basis. | |
| _unam | Enables content sharing across various social network sites. | |
| _utma | Keeps track of the number of times a visitor has been to the site and when their last visit occurred. | |
| _utmz | Keeps track of where the visitor came from, what search engine they used, what linked they clicked, the keyword they used and where in the world they accessed the site from. | |
| _ga | Distinguishes users and sessions, determines new sessions/visits and stores visitor level custom variable data. | https://cookiepedia.co.uk/cookies/_ga |
| _gid | Distinguishes users and sessions, determines new sessions/visits and stores visitor level custom variable data. | https://cookiepedia.co.uk/cookies/_gid |
| _jsuid | Identifies new and unique visits to a site. | https://cookiepedia.co.uk/cookies/_jsuid |
| _ok | Cookie set by Olark Live Chat software, which provides functionality for websites to engage in instant messaging communication with visitors. Contains a site identifier, used for security purposes. | https://cookiepedia.co.uk/cookies/_ok |
| _okac | This cookie name is associated with live chat software provided by Olark that can be embedded in a website. It is used to help caching of interface elements to help with performance. | https://cookiepedia.co.uk/cookies/_okac |
| _okbk | Cookie set by Olark Live Chat software, which provides functionality for websites to engage in instant messaging communication with visitors. Contains sofware state information. | https://cookiepedia.co.uk/cookies/_okbk |
| _okla | Cookie associated with the Olark Live Chat software product. Used to help caching to improve performance. | https://cookiepedia.co.uk/cookies/_okla |
| _oklv | Cookie set by Olark Live Chat software, which provides functionality for websites to engage in instant messaging communication with visitors. Used to improve caching of software. | https://cookiepedia.co.uk/cookies/_oklv |
| _referrer_og | Stores the external referrer for a visitor so that the same referrer will be attached to their session on future visits. | |
| Hblid | Identifies a unique visitor between visits | https://cookiepedia.co.uk/cookies/Hblid |
| Mp_super_properties | ||
| Olfsk | Maintains message history across pages | https://cookiepedia.co.uk/cookies/Olfsk |
| optimizelyBuckets | Used to store the page variants assigned to a user for A/B performance testing, to ensure the user gets a consistent experience | https://cookiepedia.co.uk/cookies/optimizelyBuckets |
| optimizelyEndUserld | Stores a visitor’s unique Optimizely identifier, for both Optimizely Classic and Optimizely X Web. It’s a combination of a timestamp and random number. No other information about you or your visitors is stored inside. | https://help.optimizely.com/Set_Up_Optimizely/Cookies_and_localStorage_in_the_Optimizely_snippet |
| optimizelySegments | This cookie is set by the Optimizely website optimisation platform. It holds audience segmentation information for a visitor. | https://cookiepedia.co.uk/cookies/optimizelySegments |
| uvts | Cookie used by UserVoice, a third-party service we use to offer users contact feedback and suggestions. | For more details, visit https://www.uservoice.com/compliance/ |
| wcsid | Cookie set by Olark Live Chat software. A session identifier used to keep track of a single chat session | https://cookiepedia.co.uk/cookies/wcsid |
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.